payment failure booking error
Customer Has Paid for the Room, Yet Denied Check-in. Know Why?

Booking error is one of the biggest contributors to disgruntled customers, poor reviews, and loss of brand reputation. Your customers will always have many choices, therefore it’s up to you to retain your customers and get new ones. Customers do

booking confirmation vs booking re-verification
Is Booking Confirmation the Same as Booking Re-verification?

Booking a hotel stay is a process that has many players involved. Whenever an online booking is made it involves an OTA, suppliers, channel manager, and hotel. The booking confirmation is what happens at the time of booking. The traveler

manual re-verification
3 Issues Manual Re-verification Can’t Solve for You!

Table of Content – Introduction Barriers and Solutions Language Persistence Time Issues with Manual Re-verification Travel agencies deal with customers travelling all over the world. With domestic and international travellers, travel agencies deal with multiple bookings each day. Now many

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