A cancelled booking feels like a closed door. Often it isn't — refunds stall, partial cancellations half-apply, and nobody tells you until you notice the money never came back.
You cancel a booking, see a confirmation screen, and assume that's the end of it. Behind that screen, though, a cancellation has to travel the same chain a booking did — platform, supplier, hotel — and any one of those links can lag, drop the update, or apply it to only part of your stay.
Cancelled on paper, not in practice
The most common gap: a multi-night or multi-room booking gets cancelled, but only part of it actually clears at the hotel's end. The refund that lands is smaller than expected, or a no-show charge appears for a night you were certain you'd cancelled.
A cancellation confirmation is a receipt for the request — not proof the hotel acted on it.
Why it's worth a second look
If a refund hasn't appeared within the window you were quoted, that's the moment to re-verify — not three weeks later when the dispute window has closed. rePUSHTI can check directly with the property that a cancellation was received and processed, so a quiet billing mismatch doesn't become a drawn-out chargeback.
