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Every AI voice bot can talk. Ours gets past the menu too.

Most AI calling tools work once they're through to a person. None of them handle the automated menu that gets them there. rePUSHTI's Voice Calling does both — for a customer calling a business, and a business calling another business — and AI re-verification is now open in beta to every customer.

· 3 min read

An abstract graphic of a phone call reaching an IVR keypad menu, in rePUSHTI's brand colours

Ask any AI voice company what their bot can do, and you'll hear the same answer: it talks. It answers questions, it takes a booking, it sounds human enough to hold a conversation. Almost none of them can do the one thing that happens before any of that — get through the menu.

The part everyone else skipped

Call a hotel, an airline, almost any real business, and the first thing that answers isn't a person. It's an IVR — press 1 for reservations, press 2 for the front desk, press 3 to repeat these options. Every AI voice tool we tested handles the conversation that happens after that. Not one of them reliably handles the menu itself.

Both directions, not just one

The other gap: most AI voice calling is built for a customer calling a business. rePUSHTI's Voice Calling handles that side — and the side almost nobody builds for: a business calling another business. A B2B travel agent's AI calling a hotel directly, navigating that hotel's own IVR, and reaching the right department without a person doing it by hand.

Every AI company solved the conversation. Nobody solved the menu in front of it.

Now open in beta

rePUSHTI's AI re-verification tool is now open in beta to every customer. Bookings get called, IVR menus get navigated, the right department gets reached — and every call is recorded, with AI summarising the re-verification for each booking automatically.

  • Every call made, listened back to, and attached to the booking it was about
  • AI summaries of each re-verification, no manual note-taking required
  • Multiple languages, so re-verification isn't limited to wherever your own team happens to speak

Built on rePUSHTI's own calling infrastructure — not a third-party voice API rented and reskinned — which is the only reason handling IVR was possible at all.