Someone on a phone call while reviewing documents at a desk

Resolution

Supplier Resolution

We take the problem back to your supplier.

Finding the problem is only half of it.

Somebody still has to go back to the supplier, chase them and get it changed — and that is the part that quietly eats an operations budget. rePUSHTI does it for you, on your behalf, and never takes a step you haven't approved.

What it does. Four things it changes on day one.

Raised on your behalf

We go to the supplier as your own team would — with the reference, what the hotel actually said, and exactly what needs to change.

Your approval, every time

Nothing is actioned with a supplier until you have approved it. We propose, you decide, then we go. Nothing happens in your name that you didn't agree to.

Every conversation marked for you

What was said, to whom, and where it has got to — visible to you without anyone having to ask for an update.

Followed up until it closes

A raised case is not a resolved one. We chase until the supplier moves, and tell you when it's actually done.

In detail

What you actually get.

When re-verification finds something wrong, we raise it with your supplier on your behalf — with your approval on every step, and every conversation logged for you to follow.

Notes being written beside a telephone on a desk

Raised on your behalf
We go to the supplier as your own team would — with the reference, what the hotel actually said, and exactly what needs to change.
Your approval, every time
Nothing is actioned with a supplier until you have approved it. We propose, you decide, then we go. Nothing happens in your name that you didn't agree to.
Every conversation marked for you
What was said, to whom, and where it has got to — visible to you without anyone having to ask for an update.
Followed up until it closes
A raised case is not a resolved one. We chase until the supplier moves, and tell you when it's actually done.