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Voice Calling

Every call made, every call reviewable.

Travel still runs on the phone.

With hotels that don't answer email, and customers who want a person. Voice puts all of that on the same record as everything else you do.

The agent working in here

Customer Support

Answers your customers across every channel, and knows when to stop and fetch a person.

  • Picks up WhatsApp, website chat and email in one place
  • Answers from your own bookings, policies and past conversations
  • Raises a ticket the moment a question turns into work
  • Hands over mid-thread, with everything already said carried across
  • Never guesses at something that needs your approval

One of the agents running the Travel OS — and there are more being built. See the roster.

What it does. Four things it changes on day one.

Every call recorded

Reviewable, searchable, and attached to the booking or the customer it was actually about.

The whole team, one view

Who's on a call, who's free and what the queue looks like — across every market you operate in.

AI voice for the volume

The calls nobody has time to make — confirmations, reminders, follow-ups — made at scale, and handed to a person the moment they're needed.

Numbers where you sell

Local numbers in your markets, so the people you're calling actually pick up.

In detail

What you actually get.

Outbound and inbound calling for your team, and AI voice calls for the volume nobody has time to make.

A shop owner taking a phone call and reading from a note
  • Every call recorded

    Reviewable, searchable, and attached to the booking or the customer it was actually about.

  • The whole team, one view

    Who's on a call, who's free and what the queue looks like — across every market you operate in.

  • AI voice for the volume

    The calls nobody has time to make — confirmations, reminders, follow-ups — made at scale, and handed to a person the moment they're needed.

  • Numbers where you sell

    Local numbers in your markets, so the people you're calling actually pick up.

  • Voice activity across the whole team, in one view
  • Every call recorded and reviewable
  • AI voice campaigns that hand off to a person
  • Numbers in the markets you sell into
Two agents working with laptops and headsets

Two million calls in, we know which ones are worth making.

Take the next step.

Tell us what you're trying to fix and we'll tell you what Voice Calling would actually do about it.